Privacy Policy

Effective Date: 10-02-2024

1. Introduction

Iolanda Felix (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. We follow applicable privacy laws and ensure compliance with the A2P (Application-to-Person) registration process guidelines for any communications, including SMS or other automated messaging services.

2. Information We Collect

Personal Information: When you create an account, place an order, or subscribe to our newsletters, we may collect your name, email address, phone number, mailing address, payment information, and other details necessary to process your requests.

Non-Personal Information: We automatically collect technical data such as your IP address, browser type, device information, and browsing patterns through cookies and similar technologies.

Usage Data: Information on how you navigate and interact with our site may be collected to enhance your shopping experience.

HOW WE SHARE YOUR PERSONAL DATA

"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."

3. How We Use Your Information

Order Processing & Customer Service: To complete transactions, fulfill orders, and provide support.

Marketing Communications: With your consent, we may send you updates, promotional offers, and notifications via email, SMS (via our A2P messaging services), and other channels. You can opt out of marketing messages at any time.

Site Improvement: To analyze usage trends, administer the site, and improve our services and product offerings.

4. Sharing and Disclosure

We do not sell your personal data. We may share your information with:

Service Providers: Trusted third parties who assist with payment processing, shipping, analytics, and marketing, provided they agree to safeguard your data. Legal Requirements: When required by law or to protect our rights, privacy, safety, or property.

5. Data Security and Retention

We implement appropriate technical and organizational measures to protect your data. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.

6. Your Rights and Choices

You have rights regarding your personal data, including access, correction, or deletion. You may also choose to withdraw consent for certain processing activities (such as receiving A2P messages) by following the opt-out instructions provided in our communications.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and gather analytical data. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.

9. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Mailing Address: 820 Stanton Road Ste 4306, Burlingame 94010, CA USA